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We love hearing from our community! Before reaching out, check our FAQ page for quick answers. If you still need help, contact us using the information below or fill out the form — we’ll be in touch soon.

How can we help?

Frequently Asked Questions

Find answers to some of our most common questions below. You may also click here to explore all FAQs by category.

Do I need to qualify to receive a food box?2025-10-09T09:13:23-07:00

Anyone needing food assistance can come as often as necessary to receive a food box. We do not require a photo ID, proof of residency, or income verification for individuals to receive a food box. We distribute food with a self-declaration of need. If you tell us you need food, we believe you. Various restrictions apply to certain USDA programs.

What do I need to bring with me to receive food?2025-10-12T09:12:57-07:00

To receive food, you’ll need to bring some form of ID. An ID can speed up the intake process, but is not required. All income and AZ address requirements are verbally verified. If you are picking up food for someone else, please bring a finished EFB Form with the Proxy section completed.

What are your hours and locations?2025-10-25T20:14:03-07:00

The Flagstaff Family Food Center operates at several locations, and hours vary by service.

  • Administrative Office: Monday–Friday from 8:00 AM – 4:00 PM
  • Warehouse Food Distribution: Tuesday–Saturday, 9:00 AM – 1:00 PM
  • Kitchen: To-go lunch served daily from 10:00 AM – 2:00 PM; Dinner served daily from 4:00 PM – 5:30 PM (dine-in and to-go options available)
  • Neighborhood Distributions: Held at various times and locations Tuesday–Saturday. Visit our Find Food Now page for the current schedule.
What food donations do you accept, and where can I drop off?2025-10-25T20:22:00-07:00

We gladly accept all unopened, non-expired food items in their original packaging. Please check that your food donations are still within their “best by,” “sell by,” or “use by” dates.

Donations can be dropped off Monday through Friday, between 8:00 AM and 3:00 PM at our Warehouse (3805 E Huntington Dr). For large amounts of donations, please drive to the back of the building, past the loading docks, and enter through the marked door. A staff member will be happy to help you unload your donations.

If you prefer, you can also bring food donations to our front office reception area during those same hours. For safety reasons, we are unable to accept home-cooked, refrigerated, or frozen foods.

How do I make a donation?2025-10-25T20:28:59-07:00

Thank you for supporting Flagstaff Family Food Center! Your generosity helps us provide meals and resources to families in need. There are several ways to make a donation.

  • You can make a monetary donation in person at our Warehouse front office (by cash or check);
  • By mail to:
    • Flagstaff Family Food Center
      PO Box P
      Flagstaff, AZ 86002
  • Call us at 928-526-2211; 
  • Or donate online through our secure donation platform.

There are many ways to give and make a difference in our community — visit our Ways to Give page to explore your options. If you’d like help making a donation, please don’t hesitate to contact our team.

I would like to meet with your staff. Who do I contact?2026-01-18T09:50:46-07:00

Flagstaff Family Food Center is honored to receive frequent requests to meet from students, media personnel, community members, and partners. We deeply appreciate your interest in our mission and the work we do to serve our community. Help us accommodate as many requests as possible while ensuring our team can continue their vital daily operations. We kindly ask you to complete this form and a team member will contact you for next steps.

Need Meal Assistance?

Our kitchen team is here for you! We serve hot meals daily where you can use our dine-in or take-out option.

Lunch

Served Every Day, 10 am – 2 pm

We serve a sandwich, snack, and a drink. Take-out only.

Dinner

Served Every Day, 4 pm – 5:30 pm

We serve dine-in or take-out dinner service. Meal includes a protein, starch, veggies, salad, and a dessert!

prepared hot tray of food
prepared hot meal to go with water bottle
ribs protein meal in tray
prepared hot tray of food

Need Meal Assistance?

Our kitchen team is here for you! We serve hot meals daily where you can use our dine-in or take-out option.

Lunch

Served Every Day, 10 am – 2 pm

We serve a sandwich, snack, and a drink. Take-out only.

Dinner

Served Every Day, 4 pm – 5:30 pm

We serve dine-in or take-out dinner service. Meal includes a protein, starch, veggies, salad, and a dessert!

Need Grocery Assistance?

Visit one of our many drive-through distribution sites for a variety of essentials! Each food box includes a diverse bag of fresh produce, bread, and other items such as protein, dairy, snacks, and more depending on availability.

Walk-ups are allowed at every distribution site except for our food bank warehouse location, where guests must be in a vehicle to be served due to safety reasons. Please note that major construction renovations are currently underway at our Warehouse location. This may result in increased traffic or longer wait times. We encourage you to visit one of our Neighborhood Distribution locations during this time.

Open Every Tuesday – Saturday, 9 am – 1 pm

outdoor distribution
outdoor distribution with fresh produce sign
fresh fruits and vegetables on table at outdoor distribution with volunteer sorting boxes
outdoor distribution

Need Grocery Assistance?

Visit one of our many drive-through distribution sites for a variety of essentials! Each food box includes a diverse bag of fresh produce, bread, and other items such as protein, dairy, snacks, and more depending on availability.

Walk-ups are allowed at every distribution site except for our food bank warehouse location, where guests must be in a vehicle to be served due to safety reasons. Please note that major construction renovations are currently underway at our Warehouse location. This may result in increased traffic or longer wait times. We encourage you to visit one of our Neighborhood Distribution locations during this time.

Open Every Tuesday – Saturday, 9 am – 1 pm

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